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Kulms, Philipp: Trust in interdependent and task-oriented human-computer cooperation. 2018
Inhalt
Dedication
Abstract
Publications
Acknowledgments
Contents
List of Figures
List of Tables
1 Introduction
1.1 Motivation
1.2 Contributions
1.3 Thesis outline
2 Trust: Theoretical background
2.1 The general concept
2.2 Antecedents of trust
2.3 Behavioral implications
2.4 Trust regulation
2.5 The role of warmth and competence
2.6 Summary
3 Trust in human–computer interaction
3.1 Factors of human–computer trust
3.2 Anthropomorphic agents
3.3 Methodological advances
3.4 Explaining the social influence of technology
3.5 Summary
4 The interactive cooperation game paradigm
4.1 Motivation
4.2 Task: Cooperative gameplay
4.3 The cooperation concept
4.4 Interaction factors
4.4.1 Puzzle competence and selfishness
4.4.2 Task advice
4.4.3 Anthropomorphism
4.4.4 Blame
4.5 Validation study
4.5.1 Overview
4.5.2 Method
4.5.3 Results
4.5.4 Discussion
4.5.5 Lessons learned
4.6 Overview of experiments
5 Experiment 1: Trust antecedents
5.1 Overview
5.2 Method
5.3 Results
5.4 Discussion
6 Experiment 2: Trust formation
6.1 Overview
6.2 Method
6.3 Results
6.4 Discussion
7 Experiment 3: Trust formation (extended)
7.1 Overview
7.2 Method
7.3 Results
7.4 Discussion
8 Experiment 4: Trust regulation
8.1 Overview of the two studies
8.2 Preliminary study
8.2.1 Method
8.2.2 Results
8.2.3 Discussion
8.3 Overview of the main study
8.4 Main study
8.4.1 Method
8.4.2 Results
8.4.3 Discussion
9 General Discussion
9.1 Summary
9.2 Empirical contributions
9.2.1 The role of warmth and competence
9.2.2 Human–computer trust
9.3 Methodological contributions
9.4 Designing for trust and trustworthiness
9.5 Future research directions
9.6 Limitations
9.7 Concluding remarks
a Appendix
a.1 Experiment 1
a.2 Experiment 2
a.3 Experiment 3
Bibliography
Declaration