TY  - BOOK
AB  - The present contribution investigates the construction of
dialogue structure for the use in human-machine interaction
especially for robotic systems and embodied conversational
agents. We are going to present a methodology and findings of a
pilot study for the design of task-specific dialogues.
Specifically, we investigated effects of dialogue complexity on
two levels: First, we examined the perception of the embodied
conversational agent, and second, we studied participants’
performance following HRI. To do so, we manipulated the agent’s
friendliness during a brief conversation with the user in a
receptionist scenario.

The paper presents an overview of the dialogue system, the
process of dialogue construction, and initial evidence from an
evaluation study with naïve users (N = 40). These users
interacted with the system in a task-based dialogue in which they
had to ask for the way in a building unknown to them. Afterwards
participants filled in a questionnaire. Our findings show that
the users prefer the friendly version of the dialogue which
scored higher values both in terms of data collected via a
questionnaire and in terms of data collected during the run of
the experiment.

Implications of the present research for follow-up studies are
discussed, specifically focusing on the effects that dialogue
features have on agent perception and on the user’s evaluation
and performance.
DA  - 2015
KW  - human-robot interaction
KW  - HRI
LA  - eng
PY  - 2015
SN  - ARRAY(0x5a4b2f0)
TI  - Perception of artificial agents and utterance friendliness in dialogue
UR  - https://nbn-resolving.org/urn:nbn:de:0070-pub-27305521
Y2  - 2024-11-21T22:15:25
ER  -