Heß, Jan: Evolving practices of end user articulation in software co-design. 2014
Inhalt
- Abstract
- Acknowledgements
- Contents
- Introduction
- Participatory Design
- Foundations of PD
- Continuous user involvement and social technologies
- Co-design with users of an online community
- Co-designing with users of local households
- Tools that support co-design activities
- Case Studies
- Involving Users in the Wild - Participatory Product Development in and with Online CommunitiesThis chapter has been published as an journal paper in International Journal on Human-Computer Studies (IJHCS), 2013: Jan Hess; David Randall; Volkmar Pipek; Volker Wulf: Involving Users in the Wild - Participatory Product Development in and with Online Communities, in: International Journal on Human-Computer Studies (IJHCS), Vol. 71, Issue 5, Pages 570–589, 2013.
- Introduction
- The methodological foundations of PD
- Community driven development
- Empirical results
- Role of the user, risk and motivation
- Intensity of participation
- Decision process
- Organisation efforts
- Tools and structuring
- User satisfaction
- Satisfaction of the employees
- Suggestions
- Discussion
- Conclusion: towards a community driven process
- Understanding and supporting cross-platform usage in the living roomThis chapter has been published as an journal paper in Entertainment Computing, 2012: Hess, J., Ley, B., Ogonowski, C., Wan, L. and Wulf, V. (2012): Understanding and supporting cross-platform usage in the living room, In Entertainment Computing, Volume 3, Issue 2, May 2012, Pages 37-47.
- Introduction
- Related work
- SocialMedia project
- Living Lab concept
- Methodology, approach results
- Discussion
- Implications for design
- Conclusion
- Expressing use: infrastructure probes in professional environmentsThis chapter has been published as an paper in the proceedings of International Symposium of End User Development (IS EUD), 2011: Hess, J., Doerner, C., Pipek, V., and Wiedenhoefer, T. (2011): Expressing use: infrastructure probes in professional environments. In Proceedings of the Third international conference on End-user development (IS-EUD'11), Springer-Verlag, Berlin, Heidelberg, 301-306.
- In-situ Everywhere: A Qualitative Feedback Infrastructure for Cross Platform Home-ITThis chapter has been published as an paper in the proceedings of International interactive conference on Interactive television, 2012: Hess, J., Wan, L., Ley, B. and Wulf, V. (2012) In-situ Everywhere: A Qualitative Feedback Infrastructure for Cross Platform Home-IT. In Proceedings of the 10th international interactive conference on Interactive television (EuroITV '12). ACM, New York, NY, USA, 75-78.
- Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction DesignsThis chapter has been published as an journal paper in International Journal of Cooperative Information Systems (IJCIS), 2012: Hess, J., Reuter, C., Pipek, V. Wulf, V. (2012): Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs. In: International Journal of Cooperative Information Systems (IJCIS
- Introduction
- Introduction
- Business Process Modeling
- End-User Development
- Process Modeling for the End-User
- Visual Metaphors to Support Process Modeling by End-Users
- Integrating the End-User: An Interactive Process
- End-user process adaptations: Understanding and expressing
- Empirical Study
- Tailoring in Practice
- Modeling Workshop
- Results from Modeling Workshop
- Implications for the Design of a Common Process Representation
- Evaluation of a Common Process Representation
- End-User Process Adaptation: Interaction Issues
- An Experiment in Pen-based Modeling Practice
- Articulation Support for Conceptual Modeling
- Supporting Modeling Interactions with a Paper-based Approach
- Usage of the System
- Evaluating Paper-based Modeling Interaction
- Integrating the End-User: Combining Ease of Expression with Ease of Interaction
- Conclusion
- Using Paper and Pen to Control Home-IT: Lessons Learned by Hands-On ExperienceThis chapter has been published as an paper in the proceedings of International interactive conference on Interactive television, 2011: Hess, J., Wan, L., Pipek, V. and Kuestermann, G. (2011) Using Paper and Pen to Control Home-IT: Lessons Learned by Hands-On Experience. In Proceedings of the 9th international interactive conference on Interactive television (EuroITV '11). ACM, New York, NY, USA, 203-212.
- Introduction
- Smart remotes
- Pen and paper interaction
- P-remote
- Evaluation
- Customization variations
- Discussion
- P-remote versus wireless keyboard
- Haptic
- One hand or two hands
- Visibility
- Customization
- Paper-based interfaces for Home-IT
- Summary and future work
- Implications for Design