Telemedical solutions are increasingly utilized by physicians to cope with
emerging challenges in modern healthcare. Rising numbers of patients due to
demographic change and associated health issues complicate the comprehensive
provision of care. Digital technologies, such as video consultation tools that establish
a virtual connection between patients and practitioners, are able to antagonize these
issues to some extent. However, the digitalization of care processes affects patients
as well, who are increasingly obliged to be an active part of healthcare by using
telemedicine and assessing its applicability and functionality. As a result, patients
become more and more responsible for an effective and successful implementation
of telemedicine. In that vein, this study proposes preliminary empirical findings and
discussion points drawn from an ongoing research project. Findings suggest that
responsibilities emerge regarding the preparation of online appointments, decisionmaking,
the perpetuation of behavioral patterns, and the prevention of overuse.