TY  - JOUR
AB  - Purpose – Designing technologies for active and healthy ageing (AHA) requires a subtle understanding of end users (primary stakeholders) and healthcare professionals (secondary stakeholders). Often, their perspectives can be heterogeneous and contradictory. Identifying and negotiating them may be a challenge for designers. The purpose of this paper is to present our approach to understanding and negotiating contradictory stakeholder perspectives when designing AHA technologies for older adults. Design/methodology/approach – The authors conducted an exploratory interview study with 15 community-dwelling older adults and 11 healthcare stakeholders, including doctors, health insurance agencies, policymakers and caregivers. The authors analyzed the interview material and negotiated contradictory perspectives. Findings – Three major issues among stakeholders emerged: perspectives on AHA; perceived benefits and drawbacks of AHA technologies; and concerns about data privacy, control and trust. Research limitations/implications – The results show the heterogeneity and contradictions in stakeholder perspectives on AHA technologies and how these perspectives may be negotiated. This could help understand and facilitate long-term use of AHA technologies among older adults.
AU  - Vaziri, Daryoush Daniel
AU  - Unbehaun, David
AU  - Aal, Konstantin
AU  - Shklovski, Irina
AU  - Wieching, Rainer
AU  - Schreiber, Dirk
AU  - Wulf, Volker
DA  - 2019
DO  - 10.25819/ubsi/216
KW  - Design
KW  - Qualitative Studie
KW  - IKT
KW  - Mobile Apps
KW  - Senioren
KW  - Qualitative study
KW  - ICT
KW  - Mobile technologies
KW  - Older people
LA  - eng
PY  - 2019
TI  - Negotiating contradictions : engaging disparate stakeholder demands in designing for active and healthy ageing
UR  - https://nbn-resolving.org/urn:nbn:de:hbz:467-14984
Y2  - 2024-12-26T23:04:02
ER  -