TY - JOUR AB - This research aims to expand the knowledge about Lean Six Sigma (LSS) implementation in the public sector. By analyzing an LSS improvement initiative in a German municipality, examples of success, barriers and challenges are discussed. A comparison with literature regarding the production and service sectors unfolds similarities and differences. AU - Kregel, Ingo AU - Coners, André DA - 2018 DO - 10.1108/IJLSS-02-2017-0019 KW - Lean Six Sigma KW - Public Administration KW - Municipality KW - Local Government KW - Action Research KW - Case Study LA - eng N1 - International Journal of Lean Six Sigma, 9 (2018) 2, pp. 221–237 N1 - Die Veröffentlichung erfolgt gemäß des Open-Access-Richtlinien des Verlages Emerald Publishing. N1 - © Emerald Publishing Limited 2018 PY - 2018 TI - Introducing Lean Six Sigma to a German Municipality: an Action Research Report UR - https://nbn-resolving.org/urn:nbn:de:hbz:6-37159550785 Y2 - 2024-11-22T01:38:10 ER -