TY  - JOUR
AB  - An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies (N = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results.
AU  - Baumeister, Viktoria Maria
AU  - Kuen, Leonie Petra
AU  - Bruckes, Maike
AU  - Schewe, Gerhard
AU  - Schewe, G.
DA  - 2021-11-29
KW  - ICT use
KW  - meta-analysis
KW  - employee well-being
KW  - job demands-resources model
LA  - eng
N1  - SAGE Open 11 (2021) 4, 1-19
N1  - Finanziert durch den Open-Access-Publikationsfonds der Westfälischen Wilhelms-Universität Münster (WWU Münster).
PY  - 2021-11-29
TI  - The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
UR  - https://nbn-resolving.org/urn:nbn:de:hbz:6-65029407119
Y2  - 2024-11-22T02:32:13
ER  -